Privacy Policy
Last updated: December 11, 2025
Alex Exteriors LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request an estimate
- Call, email, or text our business
- Sign a contract for services
- Communicate with us regarding a project
This information may include:
- Name and contact information (phone number, email address)
- Property address and service location
- Project details and service preferences
- Photos of your property (if provided)
- Payment information (processed securely through third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website or search terms
- Geographic location (general area)
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide estimates
- To schedule and perform exterior contracting services
- To communicate with you about your project
- To process payments and send invoices
- To improve our website and services
- To send occasional updates about our services (with your consent)
- To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted vendors who assist in our operations (payment processing, email services) under strict confidentiality agreements
- Material Suppliers: Limited information necessary to coordinate material delivery for your project
- Legal Requirements: When required by law or to protect our legal rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your experience. These include:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Google reCAPTCHA
We use Google reCAPTCHA to protect our contact forms from spam and abuse. This service may collect hardware and software information, such as device and application data, and send it to Google for analysis. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure storage systems with restricted access
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain project records
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Honor manufacturer product registrations
Project records are typically retained for 7 years after project completion for warranty and legal purposes.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal retention requirements)
- Opt-out: Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: